Small orders (under 20 kg and 1 meter in length) will generally be delivered via Australia Post Eparcel service.

Please visit http://www.auspost.com.au/track/ to track and trace your order.

Your consignment number will be emailed to you shortly.

Phone AUS POST on 13 76 78 for more information.

Express Post - Call us for more information 1300 766469 (Extra charges will apply)

Item(s) less than 22kg and 2 metres in length will generally be delivered by Fast Wasy couriers...(Melbourne Metro Only)

http://www.fastway.com.au/1TrackTrace.html

Any orders above 20kg will generally be delivered via Allied Express or Toll Ipec.

Allied Express- Please visit http://evolution.alliedexpress.com.au/ to track and trace your order.

Toll Ipec- Please visit - https://online.toll.com.au/trackandtrace/index.jsp

Please use your order number located on the right hand side of your invoice... Example # (2322222) as your customer reference number.
Alternatively your consignment number will be emailed to you shortly...

Phone ALLIED EXPRESS on 13 13 73 if your item has NOT arrived by the specified times below.

Phone TOLL IPEC on 1300 366 684 if your item has NOT arrived by the specifies times below.

Delivery times:

• VIC 1-4 working days
• NSW 1-4 working days
• SA 1-4 working days
• TAS 3-10 working days
• QLD 2-7 working days
• NT 3-10 working days
• WA 3-10 working days

All items require a signature upon delivery. In the interest of OH&S the below points MUST be followed:

• Item(s) cannot be taken into house or past front door.
• Large freight will require assistance in unloading.
• If you cannot assist the driver, other arrangements can be made.
• (An extra charge of $70 will apply for customers that require assistance OR a tailgate service.
• These charges will be charged to your account, please contact our customer service team on 1300 766 469 for more information.
• In some cases items may need to be picked up from your local couriers dept... (This is based on your location)

Regards,

Go Easy Online

Ph 131 127 (Please provide Civic Transport with your tracking number issued by Go Easy Online)